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Help Center – English

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What is Stepler?

What is Stepler?
FAQ: Leaderboards
How does it work?

Technical Questions

The code I received does not work
I logged into Stepler and all my points have vanished
My pedometer seems to not be in sync with Stepler, why is this?

Offers & The Shop

Can I redeem rewards and prizes from other countries / regions?
I claimed a reward and changed my mind, can I get my points back?
How can I get my offer in your marketplace?

Step Conversion

Steps older than 7-days
How to remove non-supported step sources for iOS
I'm missing steps from Stepler (Android)?

Pedometers and Activity Watches

Can i connect other smartwatches or pedometers?

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